TERMS OF SERVICE
We strive to provide a seamless and enjoyable experience for our customers. To ensure the highest standards of safety and satisfaction, we have established the following:
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By using our services, you agree to these terms. This agreement is between Vice City Yacht Club ("we," "us," or "our") and you ("Customer" or "you").
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A 50% deposit is required to reserve the date, crew, and vessel. The remaining balance is due upon arrival, to be paid directly to the captain. All bookings are final and non-refundable.
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Customer Cancellations: No cancellations by the customer are permitted.
Safety Cancellations: Trips may be canceled or rescheduled by the captain due to safety concerns, such as adverse weather or mechanical issues.
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Contact Information: Provide accurate contact details to ensure communication regarding any changes.
Arrival: Arrive on time. Late arrivals may result in forfeiture without refund.
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The captain monitors weather conditions and has the authority to cancel or modify trips for safety reasons.
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Failure to show up without prior notice will result in a forfeiture of the trip without a refund.
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We reserve the right to make necessary changes to the trip schedule, route, or vessel. Customers will be notified promptly.
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We are not responsible for personal items lost or damaged during the trip.
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By booking with us, you acknowledge that you have read, understood, and agree to these terms and our cancellation policy.
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For questions or concerns, contact us at (305) 724-6877.